Privacy Policy

Last updated: April 1, 2026

1. Introduction

TrendPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at mytrendpilot.com (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information: name, email address, and password when you create an account.
  • Profile information: social media handles, content niche, bio, and style preferences you optionally provide.
  • Payment information: billing details processed securely through Stripe. We do not store full card numbers.
  • Usage data: scripts you generate, topics you view, and features you use within the Service.
  • Communications: messages you send us via support or feedback channels.

We also automatically collect certain technical information when you use the Service, including IP address, browser type, operating system, referring URLs, and pages visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service.
  • Process payments and manage your subscription.
  • Send transactional emails (account confirmation, password reset, billing receipts).
  • Respond to your comments, questions, and support requests.
  • Monitor and analyze usage patterns to improve user experience.
  • Detect, prevent, and address technical issues or fraudulent activity.
  • Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service providers: third-party vendors who assist in operating the Service (e.g., Stripe for payments, Resend for email delivery, Google for AI features). These providers are contractually obligated to protect your data.
  • Legal requirements: if required by law, court order, or governmental authority.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records).

6. Cookies and Tracking

We use session cookies to keep you logged in and to maintain your preferences. We do not use third-party advertising cookies. You can configure your browser to refuse cookies, but some features of the Service may not function properly without them.

7. Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing of your data.
  • Data portability (receive your data in a structured, machine-readable format).

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]